Privacy Policy - Captain Hilton Head

Last updated: August 2026

1. What We Collect

We collect information you provide directly: your name, email address, phone number, and booking details when

you contact us or book a charter, lesson, or adventure. Payment information is processed by our payment provider

and is never stored on our systems. We also collect basic usage data from our website to improve performance.

2. How We Use It

Your information is used to operate your booking, communicate with you about your trip (confirmations, reminders,

weather and schedule updates) and improve our services. We do not sell your data.

3. Data Security

We use industry-standard encryption and access controls. Your data is transmitted over HTTPS and stored with

reputable service providers. We monitor our systems for unauthorized access.

4. Third Parties

We use trusted service providers to operate our business: Squarespace (website), our payment processor (invoices

and deposits), Twilio (text message delivery), and APRJ Development LLC (booking receptionist and messaging

services). These providers access your information only as needed to deliver their services and are bound by

confidentiality obligations. We do not share your data with advertisers or data brokers.

5. Your Rights

You can request access to your data, ask us to correct or delete it, or opt out of communications at any time.

Contact us at captainhiltonhead@gmail.com or (843) 422-8078.

6. Retention

We retain your data only as long as necessary to provide our services or comply with legal obligations. Booking

records are kept for tax and legal compliance; contact us to request deletion of anything else.

7. Text Messaging (SMS)

When you opt in to text messages - verbally during a recorded booking call with our receptionist - we collect your

mobile number, your consent record, and the content of messages exchanged. We use this information solely to

deliver the messages you requested: booking confirmations, links to your deposit invoice and live streaming

consent form, trip reminders, and weather or schedule updates related to your booking.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text

messaging originator opt-in data and consent will not be shared with any third parties, except as required by law or

with service providers (such as our messaging carrier, Twilio) strictly as needed to deliver the messages. We do not

sell or rent mobile numbers.

Message frequency varies with your bookings - typically 1 to 5 messages per trip. Message and data rates may

apply depending on your mobile plan. You can opt out at any time by replying STOP to any message. Reply HELP

for help or contact captainhiltonhead@gmail.com.